How I work: later stages loop back to earlier ones whenever research or testing turns up something new.
UX and human factors
By training, I'm a cognitive psychologist. By practice, I'm both an applied researcher and a UXer. I tend to focus on decision-support tools for professionals working in complex, high-stakes environments, but I have worked on many kinds of products.
My graduate training was in human mental capabilities and limitations, with a focus on learning and decision making. It continues to shape how I approach both research and design.
My experience has been primarily in small teams, letting me perform both user research and interface design. Research shapes what gets designed; design raises new research questions.
The thread connecting my work is an interest in helping expert users build and maintain situation awareness and make effective decisions in dynamic situations, and I have pursued that both in research labs and in commercial settings.
Over 15 years working in areas such as crisis management, aviation, agriculture, banking, the military, energy, enterprise solutions, and telecommunications. While the domain changes, the underlying design problems are often the same.