1998–2003
Graduate training in how people learn and decide, alongside three human-factors placements. The grounding everything since has been built on.
The study of human mental capabilities and limitations, with a focus on human learning and decision making.
Usability testing and expert evaluations, from a battleship ordnance console to websites, phones, and voice-response systems, with prototyped redesigns that tested better than the originals. Also studied how crews planning unmanned aerial vehicle flights make decisions.
2003–2015
Twelve years testing that grounding in a variety of domains — military specialists, enterprise software, crisis management, air traffic control.
Military training and decision-support systems. Cognitive task analyses of military specialists. Investigation of the use of videogames in military training.
Enterprise UX
A side journey to explore commercial research and design.
Iterative usability testing on enterprise software, and interaction widgets of my own design — two patented, one adopted organization-wide.
Established a “decision support in complex environments” research area. Led two EU-funded crisis-management projects and the successful bid for SINTEF's role in the EU SESAR air-traffic-management programme.
2015–2023
Three organizations trying to change what they built and how in the face of increasing digitalization.
Designed fast-and-frugal experiments to assess new financial-product concepts. Qualitative and quantitative research, UX consulting, and engagement with the Scandinavian startup ecosystem.
Research and design for precision-farming tools across augmented reality (HoloLens), mobile, web, and chatbots. Helped develop an experience-design strategy aligning user needs with business goals.
Multiple roles across a large professional-services organization undergoing digital transformation: UX evangelism, innovation strategy, information visualization, and research and design across teams and products.
2023–now
Sole practitioner on a platform with many groups of specialist users. Less about proving concepts, more about consistency and usability across disparate products.
Sole UX practitioner for a digital solutions platform serving the offshore energy sector. Adopted and refined the company's first design system, led a platform-wide usability redesign, and expanded user research across product teams.