curriculum vitae .5MB
Doctor of Philosophy, Cognitive Psychology, 2003
Doctoral dissertation examined the role of mental simulation in decision making, focusing on its visual and dynamic qualities, how it operates under high workload and task complexity, and whether graphical augmentation of the work display can facilitate it. I used air traffic control as the test domain, rewriting an FAA air traffic control simulation in Macromedia Flash.
Master of Science, Cognitive Psychology, 1998
Bachelor of Arts, Psychology
usability testing and user research
visual, interaction, and information design
basic programming (Java, C/C++, VB, perl)
statistical analysis and experimental design
professional and technical writing and editing
American Psychological Association, Division 21
Human Factors and Ergonomics Society
- Led the establishment of a new research area in SINTEF: "decision support in complex environments".
- Brought in two major, EU-funded projects focused on decision support and distributed collaboration in crisis management. Participating in the interaction and user interface design effort for both, having laid the design foundations for one and leading the design effort for the other.
- Conducted user and empirical research on design solutions for decision support tools.
- Led the successful proposal effort for SINTEF's role in the EU's SESAR programme, which will develop Europe's next-generation air traffic management system; leading a sub-project focusing on the interaction between humans and automated systems in ATM.
- Analyzed the uses and users of various social media tools, including the specific use of Twitter and Facebook in crisis situations (e.g., the Norway 2011 attacks and the London 2011 riots), and the general use of digital photosharing and instant messaging tools in everyday situations.
- Regularly work with and lead large, multinational consortia.
- Conducted monthly usability tests, focusing on smaller, fast, iterative studies mixed with the occasional larger summative test.
- Recommended and designed solutions to usability issues.
- Collaborated with developers and product managers to identify which design solution to pursue, balancing benefit to users against available development resources.
- Performed task analyses on subject matter experts to derive UI requirements for business activity monitoring software; transformed findings into a list of areas for deeper exploration.
- Designed several widgets to solve usability issues in different products; one was patented, another has a patent pending, and a third was shared across the organization for use in other products.
- Developed three system UIs for the Air Force and Navy, one for a system to facilitate distributed collaboration, one for a system to investigate optimal team compositions, and one for remote troubleshooting of satellites.
- Observed two large Naval training exercises to derive UI requirements for collaborative systems; one exercise involved aircraft carriers and control rooms spread across the globe, the other involved a group of Naval flight instructors and students at the Navy Top Gun school. Transformed observations into visual representations of the workflows and team interactions involved in each exercise; the flight instructors incorporated one of the diagrams as a teaching aid.
- Co-led three multi-company projects examining the use of videogames in military training; one evaluated the training effectiveness of such a game, the others developed training requirements based on task analyses of military personnel.
- Performed cognitive task analyses on Air Force satellite operators, Naval flight commanders and instructors, logistics specialists, and security personnel to derive UI requirements for job aids and for training systems.
- Learned to anticipate and work within often severe constraints, including time, access to subject matter experts and intended users, and evolving client goals.
- Performed usability tests on the Multi-Modal Watchstation, a system for controlling battleship ordnance.
- Modified existing testing methods by combining free play with structured usability methods, improving the efficiency and effectiveness of data collection.
- Worked both individually and with others to improve UI designs based on testing results.
- Performed quick but thorough expert evaluations of websites, interactive voice response systems, TV-satellite systems, and telephones.
- Conducted, assisted in, and modified methods of usability testing for those products, including assessments of customer satisfaction.
- Prototyped redesigns of product interfaces and tested those designs against the originals; the redesigns were found to be more usable and satisfactory.
- Investigated the decision-making strategies employed by crew members responsible for planning the flights of unmanned aerial vehicles.
- Designed surveys and a computer-simulated task to tease out the factors influencing those decisions.
NASA Graduate Student Researchers Program Fellowship
Air Force Office of Scientific Research Graduate Fellowship Program
A Graphical Tool for Defining a Set of Ranges
Navigational Tools for Large Trees
Divitini, M., Farshchian, B.A., Floch, J., Halvorsrud, R., Mora, S., Stiso, M. (2012). Applying AmI Technologies to Crisis Management. I: Ambient Intelligence Third International Joint Conference, AmI 2012, Pisa, Italy, November 13-15, 2012, Proceedings. Springer 2012 ISBN 9783642348976. p. 457-458.
Eide, A.W., Haugstveit, I.M., Halvorsrud, R., Skjetne, J.H., Stiso, M. (2012). Key challenges in multi-agency collaboration during large-scale emergency management. CEUR Workshop Proceedings.
Eitelman, S., Walwanis Nelson, M. M., Stewart, Eric. R., Atkinson, B. W., and Stiso, M. E. (2005). Enhancing the utility of the Common-Distributed Mission Training Station through augmented cognition research and development. Poster presented at the 1st annual Augmented Cognition International conference, Las Vegas, NV.
Fowlkes, J.E., Neville, K., Owens, J.M., Hughes, C., Johnston, J.H., Stiso, M., Hafich, A., and Bracken, K. (2005). Constraint-directed performance measurement for large tactical teams. Human Factors and Ergonomics Society 49th Annual Meeting, September 26-30, Orlando, FL.
Fowlkes, J., Owens, J., Stiso, M., Hafich, A., Eitelman, S., Nelson, M., and Smith, D. (2004) Instructor-operator functions for training distributed teams: instruction, collaboration, & communication. Proceedings of the AIAA Modeling and Simulation Technologies Conference and Exhibit, Providence, RI.
Perng, S., Al-Akkad, A., Büscher, M., Schorch, M., Stiso, M. (2011). “Working paper: Oslo 22/7 and London Riots”. Presented at the Collective Intelligence in Crisis Situations workshop within the European Computer Supported Collaborative Work (ECSCW) Conference.
Perng, S., Büscher, M., Halvorsrud, R., Wood, L., Stiso, M., Ramirez, L., Al-Akkad, A. (2013). Peripheral response: Microblogging during the 22/7/2011 Norway attacks. International Journal of Information Systems for Crisis Response and Management.
Perng, S., Büscher, M., Halvorsrud, R., Wood, L., Stiso, M., Ramirez, L., Al-Akkad, A. (2012). Peripheral response: Microblogging during the 22/7/2011 Norway attacks. ISCRAM 2012 Conference Proceedings.
Stiso, M., Eide, A.W., Halvorsrud, R., Nilsson, E., Skjetne, J.H. (2013). Building a flexible common operational picture to support situation awareness in crisis management. ISCRAM 2013.
Stiso, M. E. (2009). Frequency of usage and feelings of connectedness in instant messaging by age, sex, and civil status. HCI International 2009, San Diego, CA, 562-569.
Stiso, M. E. (2005). Ensuring training- and cost-effectiveness in serious games through pervasive assessment. Game Developer’s Conference Serious Games Summit, San Francisco, CA.
Stiso, M. E., Owens, J. M., Fowlkes, J. E., Eitelman, S., Hafich, A., Walwanis Nelson, M. M., and Smith, D. G. (2004). Framework for a common instructor operator system, part 1: enabling scenario development. Proceedings of the Behavior Representation in Modeling and Simulation (BRIMS) Conference, Washington D.C.
Stiso, M. E., Owens, J. M., Fowlkes, J. E., and Hafich, A. (2004). Tactical decision-making simulation in support of USMC training: Ensuring training effectiveness through cognitive fidelity. Virtual Technologies and Environments (VIRTE) Team Training Workshop, Washington D.C.
Stiso, M. E., and Payne, S. C. (2004). The influence of incentives and timing on error training. Poster presented at the 19th annual meeting of the Society for Industrial and Organizational Psychology (SIOP) Conference, Chicago, IL.